FAQ

How to access the help center/FAQ from within the app

We’re here to help if you have any issues!

Written by Mara Lehmann
Updated over a week ago

How to view and cancel a booking

Plans can change—here's how to cancel a reservation!

Written by Mara Lehmann
Updated over a week ago

How to view your upcoming bookings

Find and view your reservations

Written by Mara Lehmann
Updated over a week ago

How to select date and time to book a room

Booking rooms ahead of time with calendar and time slot indicator

Written by Mara Lehmann
Updated over a week ago

How to make a same-day desk reservation

When you want to book a desk the same day you want to use it

Written by Mara Lehmann
Updated over a week ago

How to check out early

Check out of a room or desk if you leave earlier than planned

Written by Mara Lehmann
Updated over a week ago

Resetting an unresponsive digital key

What to do when you are completely unable to unlock doors

Written by Sondre
Updated over a week ago

When nothing works

What to do when nothing seems to work and/or the app is not updating any information on entries or spaces

Written by Daniel Bentes
Updated this week

Deleting your account

Information on the process of deleting your Orbit account

Written by Daniel Bentes
Updated over a week ago

Problems logging in because of demo mode

Don't have a password to enable demo mode? Well thats because you shouldn't enable it. Demo mode is for internal use only.

Written by Daniel Bentes
Updated over a week ago

How does App Unlock work?

Written by Sondre
Updated over a week ago

How does Wave to Unlock work?

Written by Sondre
Updated over a week ago

Does the Orbit app need to be open to unlock entries?

Written by Daniel Bentes
Updated over a week ago