Frequently asked questions from people like you
How does the wifi work?
Favorite your base / your preferred location
How to select date and time to book a room
How do I send a booking to my calendar?
How to make a same-day desk reservation
How to check out early
How to view your upcoming and previous bookings
How to view and cancel a booking
Save a favourite search
Where can I see an overview of bookings made by me and my team?
How to select time and date to book a room at your base?
How does Wave to Unlock work?
How does App unlock work?
How do I remote unlock a door?
Does the Orbit app need to be open to unlock entries?
My Orbit Card is not working
Resetting an unresponsive digital key
Troubleshooting Access Issues
When nothing works
How to access the help center/FAQ from within the app