👋🏼 Wave to unlock
You can place your hand in front of the black reader that is positioned next to the entry and “wave” to unlock the door as in the video underneath. The reader will indicate that your wave is registered by changing the light from a white dot to a spinning circle
You MUST have Bluetooth on and location set to “always” in settings.
Your phone cannot be further away than 2 meters
You must either have that space as your base or have a booking at that location
Sometimes you need to keep the app open in order for this to work, but in theory, it should work to have the app in the background and the phone closed in your pocket.
Use your hand and not your phone when you wave in front of the reader.
If you have an iPhone and have Apple Wallet enabled, you’ll see Apple Wallet appears when you place your iPhone next to any NFC reader (including Openpath Smart Readers). This is an iPhone feature and does not relate to the Orbit app.
If wave to unlock doesn't work, try to remote unlock in the app. You can read how-to, here: https://help.getorbit.com/en/articles/5359457-how-do-i-remote-unlock-a-door
Wave to Unlock works in two slightly different ways, based on your location permissions.
To work while the app is in the background, Location permission must be set to Always. Even if you are using this mode, you will from time to time need to open the app to reactivate the service. Additionally, for security reasons, some entries may require that your phone is unlocked when you wave.
If you only give access to Location when the app is in use, you need to have it open when you wave. It can take some seconds for your phone to connect to the reader, after you open it, so if your first wave fails, we recommend that you wait a little bit and then try again.